What is this?
Omaolo is an electronic service and service channel for social welfare, health care and oral health care, which supports self-service in personal care and directs the patient to appropriate assistance if necessary. The premise is the reform of the operating models for social and health services.
Omaolo is a medical device with a CE marking.
Omaolo allows users to easily assess what kind of care they need and to receive personal guidance to services in their municipality of residence.
Omaolo includes symptom assessments that assess the user’s state of health, a health examination and wellbeing coaching that promote comprehensive wellbeing. Social welfare service assessments can be used to determine your eligibility for the services in question.
DigiFinland is responsible for developing and disseminating the service nationally.
Who are involved in the cooperation?
The service is developed in close cooperation by DigiFinland, Kustannus Oy Duodecim and all the municipalities, cities and hospital districts (FI & SV) that have introduced the service.
Solita Oy and Mediconsult Oy act as application developers and analytics partners of the Omaolo service.
What we do
Omaolo production, maintenance and support
Omaolo has been in production use since February 2019. We act as the manufacturer of the Omaolo service, and as a stakeholder are responsible for the production, maintenance and support of Omaolo in cooperation with selected suppliers. Service production complies with ISO:13485.
Further development of Omaolo
We are responsible for the further development of the Omaolo service, i.e. the implementation of new contents, functionalities and integrations in accordance with the Omaolo development plan i.e. roadmap. Development work is carried out in extensive cooperation with organisations that use Omaolo. The perspective of the service end user and feedback received are also a key part of the development of the service. The development of the service complies with ISO:13485.
Support for deployment
We support organisations in the deployment of the Omaolo service. The key principle for the deployment of the Omaolo service is that organisation will achieve benefits by altering their operations, not only by introducing a new digital service. Everything is based on the development of the activities, operating models and processes of the organisation that deploys the Omaolo service.
Where are we currently?
A total of 13 different production publications were made in Omaolo in 2021 and a total of 42 integrations were introduced.
In Finland, the Omaolo COVID-19 symptom assessment had a major impact on the carrying capacity of health care in 2021. In 2021, the COVID-19 symptom assessment was updated several times as the information increased and the national guidelines changed. The update work was carried out in close cooperation with experts from the National Institute for Health and Welfare and Kustannus Oy Duodecim.
Omaolo expanded considerably in 2021, and was in use in a region containing approximately 4 million inhabitants in Finland by the end of the year. The regions using Omaolo (hospital district, joint municipal authority, municipality) have different Omaolo entities at their disposal, and there is a continuous expansion of their content and use.
The number of users of the service doubled in 2021 compared to the previous year. Omaolo had 4.3 million resident users, which is 2.17 million more than in 2020 (number of individual visitors counted weekly).
Want to hear more?
The service is available at www.omaolo.fi.
To learn more about the Omaolo service and the different stages of its distribution see the Omaolo service distribution handbook (FI & SV).
Johanna Kurki,
Development Manager Omaolo
johanna.kurki@digifinland.fi
+ 358 50 344 0257