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Home  /  Our operations  /  Omaolo service

Omaolo service

  • Omaolo service
  • General medical helpline 116117
  • Koronavilkku project
  • Virta project
  • Electronic services support service
  • AuroraAI national artificial intelligence programme
  • Electronic archiving project
  • Electronic family centre project
  • Preparatory projects for the social welfare and health care reform

What is this?

Omaolo is an electronic service and service channel for social welfare, health care and oral health care, which supports self-service in personal care and directs the patient to appropriate assistance if necessary. The premise is the reform of the operating models for social and health services.

Omaolo is a medical device with a CE marking.

Omaolo allows users to easily assess what kind of care they need and to receive personal guidance to services in their municipality of residence.

Omaolo includes symptom assessments that assess the user’s state of health, a health examination and wellbeing coaching that promote comprehensive wellbeing. Social welfare service assessments can be used to determine your eligibility for the services in question.

DigiFinland is responsible for developing and disseminating the service nationally.

Who are involved in the cooperation?

The service is developed in close cooperation by DigiFinland, Kustannus Oy Duodecim and all the municipalities, cities and hospital districts (FI & SV) that have introduced the service.

Solita Oy and Mediconsult Oy act as application developers and analytics partners of the Omaolo service. 

What we do

Omaolo production, maintenance and support

Omaolo has been in production use since February 2019. We act as the manufacturer of the Omaolo service, and as a stakeholder are responsible for the production, maintenance and support of Omaolo in cooperation with selected suppliers. Service production complies with ISO:13485.

Further development of Omaolo

We are responsible for the further development of the Omaolo service, i.e. the implementation of new contents, functionalities and integrations in accordance with the Omaolo development plan i.e. roadmap. Development work is carried out in extensive cooperation with organisations that use Omaolo. The perspective of the service end user and feedback received are also a key part of the development of the service. The development of the service complies with ISO:13485.

Support for deployment

We support organisations in the deployment of the Omaolo service. The key principle for the deployment of the Omaolo service is that organisation will achieve benefits by altering their operations, not only by introducing a new digital service. Everything is based on the development of the activities, operating models and processes of the organisation that deploys the Omaolo service.

Where are we currently?

The contents and functionalities of the service are continuously expanded. Around three new main versions of the service are published annually. The most significant new contents in 2020 have been the symptom assessment for the coronavirus disease and the comprehensive wellbeing examination and coaching package. The service is now also available in English, in addition to the original Finnish and Swedish versions.

Want to hear more?

The service is available at www.omaolo.fi.

To learn more about the Omaolo service and the different stages of its distribution see the Omaolo service distribution handbook (FI & SV).

Johanna Kurki,
Development Manager Omaolo
johanna.kurki@digifinland.fi
+ 358 50 344 0257

The service is part of the Productised Services unit, where existing services are maintained and further developed.

Contact information

DigiFinland Oy
Kuntatalo, Toinen linja 14
00530 Helsinki
Puhelinvaihde 029 431 4000

Online invoicing address (OVT)

003728593557
Operator ID E204503
Business ID 2859355-7

Services email addresses

digifinland@digifinland.fi
viestinta@digifinland.fi

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