The electronic family centre is a service channel for the family centre activities of welfare areas
The objective of the electronic family centre is to bring together services intended for families with children. The service makes it easier for residents to find information and services related to the subject. DigiFinland will implement the service in cooperation with partners.
Functional, up-to-date electronic services are an essential part of the reform of child and family services. The Programme to address child and family services and the family centre model serve as the starting point for the electronic family centre, the aim of which is to bring together the functional, up-to-date electronic services that are an essential part of the reform of child and family services. The Programme to address child and family services and the family centre model serve as the starting point for the electronic family centre, the aim of which is to bring together services intended for families with children in future welfare areas.
The electronic family centre is divided into different areas:
- Omaperhe, services for persons with a family and persons who are starting a family
- Helpperi, services for young people
- Services for professionals
The services for persons with a family and persons who are starting a family will be implemented in the first phase. The e-portal was named Omaperhe.fi. The content of the Omaperhe.fi e-portal consists of expert information in various forms, self-care and self-service instructions and guidance on physical and electronics services for residents. Omaperhe is a service channel that brings together the family centre related services provided by national actors, welfare areas, municipalities, the third sector and parishes.
Representatives of future welfare areas, the Finnish Institute for Health and Welfare (THL), the Digital and Population Data Services Agency (DVV), Kela, the Family Centre Network, the regions’ child and family services working groups, third sector actors, the Church Council, parishes, the Ministry of Social Affairs and Health, the Finnish National Agency for Education, the ELY Centres and the Family Federation of Finland.
The electronic family centre is built in cooperation. During spring and autumn 2022, there has been numerous workshops on different topics and regional testing of the development versions. The workshops have developed functionalities and content, and the examination of expert content and the logic of the user interface have played a key role in testing. The regions and organisations involved in the project have participated in the workshops and testing.
We have been in contact with all welfare areas during autumn 2022. In the first phase, the implementation objectives will focus on the Omaperhe e-portal. The implementation requires a region-specific project in which the service referrals of the region and the integration of services into the e-portal are planned. Omaperhe uses the Finnish Service Catalogue as a directory. Electronic and physical services must be described in the Finnish Service Catalogue of a new welfare area so that they can be retrieved to the Omaperhe e-portal.
All regions can use the electronic family centre services, whether or not they are involved in the development.
Where are we currently?
In February 2022, the first development version of Omaperhe, Omaperhe 0.2, was launched. There have been four development versions in 2022, and the first production version will be launched on 2 January 2023.
At the same time, the components for professionals and young people will be developed, and their piloting is planned for 2023. A vote for the name of the young people component was organised, in which young people themselves were able to influence the chosen name. The name Helpperi was chosen based on the vote.
Want to hear more?
Hanna Manelius, Project Manager
hanna.manelius@digifinland.fi
+358 50 511 1763