1. OMASUUNTIMA QUICK START GUIDE
- The Omasuuntima service may only be used in accordance with the intended use specified by the manufacturer. For more information, please see the terms of use.
- The Omasuuntima service is used at the initiative of a healthcare and social welfare professional.
- If this is your first time using Omasuuntima, please reserve approximately 5–10 minutes. For Suomi.fi e-Identification, you will need your online banking IDs or similar credentials.
- The Omasuuntima service is available at www.omasuuntima.fi
- You can change the language (Finnish, Swedish, English) of Omasuuntima in the cookie window or from the menu at the top.
2. INTRODUCTION TO THE SERVICE
Omasuuntima is a question-based digital healthcare and social welfare service that provides information on the client’s current situation and needs. There are separate questions for clients and professionals. Answering the questions helps the client understand their own situation. The answers also help the professional to engage with the client on a more personal level and offer service-related guidance in a manner that empowers the client.
Omasuuntima is used for mapping the client’s current situation and well-being as well as their perception of their own coping resources and management of daily life. It also takes into account the professional’s assessment of the client’s situation. Omasuuntima guides the client and the professional to work together and choose the most suitable path for the client, including means of communication and services that meet their needs. Omasuuntima is a high-quality and nationally equal method for directing clients onto their individual service paths.
The client assesses their situation by answering questions either in advance or at an appointment with a professional. Omasuuntima is always completed in collaboration with the healthcare and social welfare professional.
DigiFinland is responsible for developing the service. The service is always available except for pre-determined maintenance breaks, which will be announced in advance on the service’s website, and unforeseen technical disruptions that are beyond the service provider’s control. The operating systems and browsers supported by the Omasuuntima service are described later in this guide.
Service provider details:
DigiFinland Oy
Kuntatalo, Toinen linja 14
00530 Helsinki
Read the user instructions before using the Omasuuntima service.
All error situations or erroneous content must be reported to DigiFinland through feedback or email at suuntimatuki@digifinland.fi.
3. PURPOSE OF THE SERVICE
The purpose of the service is described in the Terms of Use.
4. HOW TO START USING THE OMASUUNTIMA SERVICE
The Omasuuntima service is available at www.omasuuntima.fi.
You can use the service only after a healthcare or social welfare professional has initiated the process.
To use the service, you must consent to the use of cookies. To learn more about cookies, see section Learn more about cookies from the Terms of Use.
The front page contains an overview of the Omasuuntima service.
The front page also has service descriptions for the client and the professional. Click See more to read the entire description.
The footer of the page contains the manufacturer’s contact details. The footer also contains links to user instructions, more detailed contact details, privacy policy, terms of use and accessibility statement.
4.1 Logging in to Omasuuntima
You can log in to the service only after a healthcare or social welfare organisation has initiated the process. Your identity is verified via Suomi.fi e-Identification. You will need your online banking credentials, a mobile certificate, or personal identity card for the identification.
Start the log-in process by clicking Log in at the top of the page.
4.1 Logging in to Omasuuntima
You can log in to the service only after a healthcare or social welfare organisation has initiated the process. Your identity is verified via Suomi.fi e-Identification. You will need your online banking credentials, a mobile certificate, or personal identity card for the identification.
Start the log-in process by clicking Log in at the top of the page.
When logging in, click Log in as a client.
Other login options are intended for healthcare and social welfare professionals.
To proceed to login, you will be asked to consent to the storage of data in the service.
You do not have to consent to the storage of data. If you do not give your consent, you will not be able to log in to the service or continue using the service. In this case, Omasuuntima can be completed at an appointment with a healthcare or social welfare professional.
If you consent to the storage of data, check the box. Access the service by clicking Proceed to identification.
Follow the service provider’s instructions for identification. If Suomi.fi e-Identification does not work, try again in a few minutes.
5. USING THE SERVICE
After logging in, you can start filling in the preliminary survey by clicking Start survey.
The preliminary survey has 10 questions to answer. The preliminary questions have been pre-defined based on your situation. Questions for the individual client are used for mapping your personal situation. Questions for the client family are used to map the situation of your family.
First select which set of questions you are answering from the drop-down menu:
To proceed to the actual survey, click Next.
How to navigate between questions during the survey:
- Click Back to return to the previous question
- Click Next to proceed to the next question
- Click Cancel to return to the front page
The extremes of the answer scale are presented in verbal form. The answer is the option that best describes your situation.
To lock the answer, move the ball-shaped slider to the desired position on the scale. The exact position of the slider is irrelevant. It is sufficient to place the slider at a position that describes your situation as well as possible. In the example, the respondent feels somewhat calm, but not entirely calm.
To proceed to the next question, click Next.
The questions in the survey are slider-type questions, except for question 8. For question 8, at least one option must be selected.
Please note that all ten questions must be answered in order to save the survey. The slider should therefore be moved in either direction from its original position for the answer to register.
Once you have answered all the questions, your answers will be saved in your data and the professional will go through them with you at an appointment.
Once the survey is complete, you can use the View your answers button to view your answers.
When you are done, log out of Omasuuntima by clicking the Log out button.